The Police Licensing and Regulatory Department is the brainbox for controlling and managing the private security industry in Singapore. The Department is responsible for the stability of the sector. The PLRD Regulations serve as the constitution for overseeing the affairs of the industry. A lot of things would have been done unfairly but for these regulations. The regulations are codified in the Private Security Industry Act. This Act addresses every area of the industry. Stakeholders understand the need to abide by the Act. Hence, the first importance of the PLRD Regulation is fairness. It ensures that everyone—security firms, employees and clients are treated fairly on all occasions.
One of the regulations of the PLRD that has been of immense benefit to security firms is the prohibition of unauthorised sharing of security information. Regal Security has always emphasised this to our employees. This law ensures that security officers do not share the confidential information of our clients to others illegally. This has helped to build trust with our clients. This wouldn’t have been possible without the legislation. Erring officers know that they will face severe punishment if they are found wanting. So, it is easy for them to comply since they are aware of the institutional stance against such unprofessional display.
In addition, the PLRD regulation has been helpful to security firms by stating the expected conduct of security officers while on duty. According to the regulation, no licensed security officer must sleep, consume alcohol, sleep, use abusive language or absent themselves from work without valid reasons. All these behavioural expectations are geared towards building a disciplined, productive and highly effective workforce for security agencies. The regulation is clear for every licensed security officer and the consequences are well spelt-out too. All that agencies need to do is to enforce them.
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